| |
1.What makes your products high quality when many companies have same claims of quality products?
2. We want a product which is not pictured in your web site. What do we do?
3. What is your minimum order quantity?
4. What
are your terms of payment?
5. What is
your pricing policy?
6. Will
you comment on the sensitive topic of your price level?
7. What is
order lead time or delivery time?
8. Do you
have any better way to quicken the delivery time?
9. What
is your policy regarding product samples and dispatch?
10. What are technology capabilities and management facilities available at
IBAH INTERNATIONAL?
11. Please give information about packing of products?
12. Can the logo of company or individual be printed, embossed or embroidered on the products?
13. What about child
labor and workers exploitation, which seems common in some developing countries?
14. Is your production process environmentally friendly?
|
| |
|
|
|
| |
|
| |
1. What makes your products high quality when many companies have same claims of quality products?
To claim quality is one thing, to deliver it another. Our product
quality is maintained in our multi-step quality control procedures.
Our products are made according to preset product spec sheets or tech
packs of each product which contains all the details and criteria about
the product manufacturing from the start till the completion of order –
from the selection and purchase of raw material to the shipment of
consignment. These tech packs are developed, after receiving customer
order along with product specifications, by our quality assurance
department with the coordination of research and development and
production departments. The customer feedback always holds important
place in this process as well as in house developed, tried consistent
quality control procedures. These tech packs are distributed to the
entire setup involved in product manufacturing directly and indirectly
and these are kept as standing instructions and reference guides. This
helps us in achieving desired results and coordinating the operations
of purchasing, production, packing and quality control departments as
well as export and accounts departments.
With this effective control over ‘information preparation, distribution
and implementation’, a consistent and homogeneous quality product is
made and a timely and preplanned order execution takes place, each and
every step is recorded and after the completion of every order whole
process is evaluated in order to check any lapse that could have
occurred or could be occurred in future.
The end result of this effort is topnotch quality of our products, on
time delivery of orders, superb customer services and flourishing
business of our customer’s giving them edge over their competitors.
If you have another question please contact us. We'll provide prompt, accurate answers.
 |
| |
|
|
|
|
| |
|
| |
2. We want a product which is not pictured in your web site. What do we do?
Just
contact us. We are constantly introducing new styles and developing
products to meet the specific, changing needs of our customers.
|
| |
|
|
|
|
| |
|
| |
3. What is your minimum order quantity?
We usually do not set any limit for minimum quantity for placing an order for our running items.
However, we suggest you to contact us about minimum order limit for any new requirements or new product development. |
| |
|
|
|
|
| |
|
| |
4. What are your terms of payment?
The payment terms are:
1- In the beginning, according to our rules & regulations, we work
with you on 2-3 orders on 100% advance. But after that we would
compensate you with some credibility options.
2- For small order valued less than 10,000 USD, half deposit required with the order, balance to be paid on
completion when goods are ready to ship.
3-
For order valued more than 10,000 USD, the payment could be made by irrevocable letter of credit (L/C) at SITE.
From new customers, bank and trade references are required with the order.
|
| |
|
|
|
|
| |
|
| |
5. What is your pricing policy?
- Prices are quoted in US dollar. However, prices can be quoted in Euro or UK
Pounds, as requested by the customer.
-
Prices are likely to remain firm in future. However, we retain the
right to alter prices on account of buyer without prior notice and as per
changes in prices of raw material.
-
All quoted prices have certain validity period and therefore subject to our final confirmation.
-
Any changes in the shipping costs or insurance rates are on account of the buyer.
|
| |
|
|
|
|
| |
|
| |
6. Will
you comment on the sensitive topic of your price level?
We truly believe that what you pay us is the price of your
satisfaction and what you get is the base of our long term business
relationship with you. Our prices are very competitive and if
someone thinks that saving a US cent is worth the hassle, we will be
unable to be part of that. Our expertise, fine quality of products
and professional customer services will make you to forget about
that cent. |
| |
|
|
|
|
| |
|
| |
7. What is order lead time or delivery time?
We can provide the best lead time depending upon the type of the
product. The standard lead time for repetitive products is 30 days
and for new products is 45-60 days. In order to give delivery
schedule, we would request you to please send us your enquiry along
with the following information:
- Product that you are interested in Quantity of product .
- Packaging requirements.
- Mode of shipment, i.e. by air or by sea.
- Final destination.
- Any specific requirements.
|
| |
|
|
|
|
| |
|
| |
8. Do you
have any better way to quicken the delivery time?
Things get fast and easier by detailed and quick communication
between us and our customer regarding the product and order.
Secondly, our production planning and coordination department
arranges all orders in strict schedule after arrival of advance
payment, T/T deposit or L/C. The earlier the information and payment
reach us, the sooner the delivery time will be.
|
| |
|
|
|
|
| |
|
| |
9. What is your policy regarding product samples and dispatch?
According to our restrict Rules
& Regulations, we do not offer free of charge product samples.
However, for well reputed companies we agree to offer product
samples on the condition that they will be returned to us in same
condition within 30 days if they are no
longer required but we have to ask for the freight charge. We would
require your FedEx, DHL, UPS or international courier account number to
enable us to send you the samples by collected air freight to the
customer’s account. |
| |
|
|
|
|
| |
|
| |
10. What are technology capabilities and management facilities available at
IBAH INTERNATIONAL?
We
have inducted highly capable computer guided technologies in all
departments of our company. We constantly evaluate our system and
provide latest and modern techniques, machinery and training to our
workers.
We have research and development, quality control labs,
raw material sourcing, designing, product specs and new product
development facilities for our running and new innovative products.
|
| |
|
|
|
|
| |
|
| |
11. Please give information about packing of products?
All
available packaging solutions, quantity, material and printing on
cartons are available. We pack the products according to the needs of
our customers. The packaging is available for air and sea worthy
packing materials.
|
| |
|
|
|
|
| |
|
| |
12. Can the logo of company or individual be printed, embossed or embroidered on the products?
Yes, the logo or name can be printed, embossed or embroidered depending on the nature of product.
Please note that you must be the lawful owner of that logo, design and
brand name. We would like to see the evidence of your lawful ownership
in this regard.
|
| |
|
| |
|
|
|
|
| |
|
| |
13. What about child
labor and workers exploitation, which seems common in some developing countries?
We
consider our work force as our asset and our wings. Like all high
flying objects, we take great care of our wings in all situations.
All our products are free from child labor and from any other form of
exploitation of the employees. We make sure that at all levels of our
operations no employee below the prohibited age limit or under bad
working conditions has to work on our products. We
consider our work force as our asset and our wings. Like all high
flying objects, we take great care of our wings in all situations.
All our products are free from child labor and from any other form of
exploitation of the employees. We make sure that at all levels of our
operations no employee below the prohibited age limit or under bad
working conditions has to work on our products.
|
| |
|
|
|
|
| |
|
| |
14. Is your production process environmentally friendly?
Yes.
We adhere to strict environment friendly production process and
continuously try to improve our production operations with latest
techniques to minimize the impact on environment. Yes.
We adhere to strict environment friendly production process and
continuously try to improve our production operations with latest
techniques to minimize the impact on environment.
|
| |
|
|
|
|
| |
|
